Terms & Condition

Introduction

These Terms of Service govern your use of www.petalspursh.com and any purchase you make from us. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully.

Our website is owned and operated by M/S Nikibala Traders, B-57, Sector H, Aliganj, Lucknow — the company behind the Petalspursh brand.

1. Use of This Website

You agree to use this website only for lawful purposes. You must not:

Use the site in any way that violates applicable Indian or international laws
Attempt to gain unauthorised access to any part of the website or its systems
Copy, reproduce, or republish any content from this site without our written permission
Use automated tools (bots, scrapers) to extract data from our website

We reserve the right to restrict or terminate access to users who violate these terms.

2. Products

All products listed on www.petalspursh.com are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

Product images are for illustrative purposes only. Minor variations in colour or packaging may occur due to photography and display settings.

We make every effort to ensure that ingredient lists, usage instructions, and product descriptions are accurate. If you notice any discrepancy, please contact us immediately.

3. Ordering & Payment

Placing an order: By clicking "Add to Bag" and completing checkout, you are making an offer to purchase the selected product(s) at the listed price. Your order is confirmed when you receive a confirmation email from us.

Pricing: All prices on our website are listed in Indian Rupees (INR) and are inclusive of all applicable taxes (GST). We reserve the right to change prices at any time. The price charged will be the price displayed at the time of your order.

Payment: We accept all major payment methods including UPI, debit/credit cards, and net banking. All payments are processed securely. We do not store your payment details.

Order confirmation: You will receive an email confirmation once your order is placed. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us.

4. Cancellations & Modifications

Please refer to our Refunds & Cancellations Policy for full details. In brief — orders can be cancelled before dispatch. Once dispatched, cancellation is not possible.

5. Intellectual Property

All content on this website — including but not limited to the Petalspursh logo, product names, photography, copywriting, and design — is the exclusive property of M/S Nikibala Traders and is protected under applicable Indian intellectual property laws.

You may not reproduce, distribute, or use any of our content without explicit written permission.

6. Disclaimer

Our products are formulated and dermatologically tested for general skin use. However, results may vary by individual. Petalspursh is not a substitute for medical advice. If you have a diagnosed skin condition, please consult a qualified dermatologist before use.

We are not liable for adverse reactions resulting from failure to perform a patch test or from use contrary to the instructions provided on the product label.

7. Limitation of Liability

To the fullest extent permitted by Indian law, M/S Nikibala Traders shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product in question.

8. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh.

9. Changes to These Terms

We may revise these Terms at any time. The "Last Updated" date will reflect any changes. Continued use of the website after any revision constitutes your acceptance.

10. Contact Us

M/S Nikibala Traders (Petalspursh) B-57, Sector H, Aliganj, Lucknow Email: info.petalspursh@gmail.com